L&S Construction: Modernizing Safety for Underground Utilities

The Challenge: When "Off-the-Shelf" Safety Software Falls Short

In the world of heavy civil and underground utilities, no two jobsites are identical. For L&S Construction, Inc., a company managing over 100 employees, the struggle wasn’t just about having a safety system, it was about having one that actually fit the way they worked.

Jerome Harney, former Safety Manager at L&S Construction, found himself at a crossroads. The company’s previous software vendor was pushing a mandatory migration to a new version that lacked a critical feature: user-led form customization. In the construction industry, being told you have to adjust your workflow to fit a rigid software system is a recipe for low engagement and missed inspections. Harney knew there was a better way to protect his crews and maintain the company's high H&S standards.

"Each business is different, so off-the-shelf safety software can be expensive and not always meet your needs - you sort of have to adjust your workflow to the system." says Harney.

The Solution: A Field-First Partnership

L&S Construction wasn't necessarily looking for a new provider, but an open-minded demo with Site App Pro changed everything. It wasn't just about the technology; it was about the guiding principle that the software should serve the boots on the ground.

Reflecting on first impressions of Site App Pro, Harney highlighted: “It’s a great product, great customer service, and it had the ability to self-service”.

Key non-negotiables of a safety management system included:

• Self-customization of forms: The power to create and deploy forms without a computer science degree. "The fact that we can create, test and publish a form into production as a user is massively helpful." says Harney.
• Resource & document storage: A centralized digital briefcase filing cabinet for training records and insurance documents.
• Field usability: A mobile app that actually works in the grit and mud of an American jobsite.

Real-World Impact: 50% Increase in User Engagement

The most telling metric of success for any digital tool is whether the crews actually use it. After implementing Site App Pro, L&S Construction saw user engagement skyrocket by over 50%.

By turning complex safety requirements into simple, intuitive digital workflows, Site App Pro removed the friction that usually leads to chasing or ignoring paperwork. Foremen felt empowered because the system was designed for their mobile phones, making it easier to be responsible leaders on-site.

"As a single safety manager, [Site App Pro] allowed me to check the safety pulse of 11 + jobsites and use data to know where to focus my efforts and follow-up on issues."

‍says Harney.

From Training to Equipment: A Unified Safety Pulse

One of the most significant wins for L&S was the ability to take flagger, heat illness and other training requirements directly from the WATCHBOOK and turn them into digital forms in minutes. These were deployed across 11+ jobsites instantly, ensuring every worker was verified and safe.

Furthermore, the equipment module transformed how L&S managed their heavy iron and mission-critical tools. By using barcodes, the team streamlined:

• Pre-start inspections: Quick scans for trucks and heavy equipment.
• Asset tracking: Capturing the location of expensive lasers and gas monitors.
• Document management: Tracking DMV tag expirations and insurance papers automatically.

The Verdict: Making the System Fit Your Business

For Jerome Harney, the ability to check the safety pulse of a dozen jobsites from a single dashboard allowed him to focus his efforts where they were needed most. He no longer had to wonder which crew was struggling; the data told him exactly where to follow up.

"If you want a system where non-programmers can engage and make it fit your business needs, Site App Pro is the right choice," says Harney. "Site App Pro is designed to allow you to make the system fit your business, they’re constantly innovating, the price is great, and the people are amazing!"

Disclaimer

Site App Pro does not provide health and safety or compliance advice. This guide has been provided for information purposes only. You should consult your own professional health and safety advisors for advice directly relating to your company or before taking action in relation to any of the content provided.

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