Grascan’s Top Safety Wins (and how they made them happen)

Industry: Civil Engineering / Construction

Founded: 1987

Headquarters: Toronto, Canada

Employees: 120+

Grascan team members walking
“With Site App Pro, we are able to see at a quick glance, everything that is happening on our jobsites. Forms and documentation are easier to fill out and we are getting better user engagement than ever before. I’m now not having to constantly follow up for mandatory documentation.” - Janice Wu
Key outcomes
  • Achieved consistent completion and submission of documentation  across all sites, with automated reminders and to-do lists reducing the need for manual follow-ups
  • Increased field engagement and form completion, due to a more reliable, user-friendly system that autosaves progress and works offline.
  • Gained real-time visibility into job site activity, enabling faster response to issues and proactive safety management.
  • Improved risk awareness on site, with teams thinking through tasks more thoroughly and identifying potential issues before they arise.
  • Built a more collaborative safety culture, allowing multiple team members to contribute to shared forms and stay aligned across the business.

Challenge 1

Keeping Safety on Track as Operations Grow

Grascan Construction Ltd. isn’t new to this. With over 35 years in the industry, they’ve built a strong reputation as one of Canada’s leading civil engineering contractors, trusted to deliver large-scale infrastructure projects with precision and care.

But as the company expanded, so did the complexity of day-to-day safety coordination. More teams, more job sites, and more moving parts made it harder to keep up with important safety tasks like Job Hazard Assessments (JHAs), toolbox talks, and weekly site inspections.

The work was being done, but the process behind it didn’t always run smoothly. Paper forms and disconnected systems created inefficiencies. The safety team found themselves spending too much time chasing documentation, sending reminders, and manually piecing together reports.

“One of the key issues we were having prior to Site App Pro is the on time submission and collection of  daily JHA’s, weekly site inspections and weekly toolbox talks. Now, with the automatic reminders, everyone is submitting their documentation. It is rare that I have to follow up.” states Janice Wu, Health and Safety Manger

Site App Pro helped remove the friction. Built-in to-do lists, scheduled reminders, and escalation workflows now prompt teams to submit their forms on time, without the constant follow-up.

For Grascan, this wasn’t about fixing something broken. It was about supporting an already strong safety culture with tools that helped them stay efficient and consistent across every site.

Challenge 2

Making safety tools practical 

In construction, even the best safety processes fall flat if the tools behind them don’t work in the real world. Grascan’s previous digital system looked fine on paper, but on site, it caused friction. Forms would disappear mid-entry. Workers had to start over. And if the job site had no reception? Call it a lost cause. 

These problems didn’t just slow things down either. They chipped away at engagement.

“In our old app, people would lose their info and have to restart forms all the time. With Site App Pro, we don’t have to worry about that. Forms are saved constantly and we can go back to edit” says Janice.

Site App Pro removed those roadblocks. Forms now autosave in real time, and workers can return to them later if needed. Even better, forms can be filled out offline and automatically sync as soon as the device reconnects. That means no more redoing work, no more disruptions, and no more excuses for skipping a task.

Grascan also saw a huge shift in who was participating. The system was so intuitive that operators, who had previously stayed on the sideline, began actively completing pre-start equipment checks and daily documentation.

Janice explains “While our supervisors/JHSC members were already using an app, with Site App Pro, because of its user-friendliness, we now have operators on board as well”

By making safety more user-friendly and reliable, Grascan didn’t just get better data, they got better buy-in.

Challenge 3

Gaining that Real-Time Oversight

When you’re running multiple job sites, staying informed shouldn’t require hours of paperwork or constant phone calls to stay on track. But for Grascan’s safety team, keeping tabs on day-to-day activity often meant that was the case; chasing updates, collecting forms, and obtaining the bigger picture by hand. 

Site App Pro changed that with a dashboard that gives safety real-time visibility into exactly what’s happening across every project. As forms are filled out, they can be seen, reviewed, and followed up on immediately.

“The dashboard has been excellent for us to keep up to date with what’s happening on the sites. I love that we can see as forms are being worked on, and then submitted throughout the day” Janice comments.

It’s not just easier. It’s more efficient. Grascan can now spot gaps before they become problems, respond to issues as they happen, and move from reactive to proactive safety management.

Challenge 4

Encouraging Safer Decision Making 

The biggest impact of Site App Pro for Grascan wasn’t just in the data or the automation, it was in the way people approach their work. With forms now being completed more consistently, workers are thinking through tasks more carefully before they begin, which has made sites safer by design.

“ When supervisors and workers complete their paperwork, SAP’s process helps them think about the tasks at hand prior to actually conducting it. That thought process itself allows for the sites and safety department to work on issues that may come up, before they do come up” says Janice 

That shift from reactive to proactive, is a big win. By embedding critical thinking into daily routines, Grascan’s teams are identifying risks earlier, reducing surprises on site, and building a stronger, more mindful safety culture

Challenge 5

Building a More Collaborative Safety Culture

Grascan didn’t adopt Site App Pro to fix broken processes. They adopted it to enhance what was already working, and to create a more connected, collaborative approach to safety.

With Site App Pro, multiple team members can contribute to the same forms and share updates in real time. That means everyone is on the same page, whether they’re in the field or in the office.

“We love the collaborative aspect of the app where different individuals can update and work on the same forms” says Janice.

As the platform evolves, Grascan is excited to evolve with it. The team values how Site App Pro stays ahead of the curve, with regular updates and new features that help them keep improving.

Janice further states “Site App Pro has been great for Grascan. The user interface is really modern and simple to use... I’m always excited to see what’s new”

For a company that’s been in the game for over 35 years, it’s not about reinventing the wheel. It’s about finding smart, modern tools that support their people and strengthen their standards.

A Smarter Way Forward

For Grascan, safety has never been an afterthought. With over 35 years of experience delivering major infrastructure projects across Canada, the company has always understood the importance of doing things right for their people.

But like many seasoned construction businesses, they reached a point where certain systems couldn’t keep up with the pace and complexity of modern projects. They didn’t need a new safety culture, they needed better tools to support the one they already had.

Site App Pro gave them exactly that.

From stronger field engagement to real-time oversight and proactive risk management, Grascan has sharpened their processes and therefore been able to empower their teams. Safety has become more collaborative, more consistent, and more connected.

“Safety efficiency has greatly improved since implementation of Site App Pro, which makes my life easier” states Health and Safety Manager, Janice Wu

For a company built on experience, it’s not about chasing the latest trends. It’s about finding reliable, forward-thinking tools that support their people and help them keep raising the bar. And with Site App Pro, that’s exactly what they’ve done.

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