Dedicated Support icon Site App Pro
Features  |  
Dedicated Support
New SAP 3.0 Release Tag

Get the Most out of Your Investment Through our Support Resources

We want you to get the maximum possible value out of your time with Site App Pro. That’s why we’ve built dedicated support right into the fabric of our service.

Rochelle at desk helping a support ticket

The benefits of 

Dedicated Support

Support Built In

Just starting out? The Site App Pro admin console comes with a “Getting Started” video to walk you through the basics, and our YouTube channel has many more videos to explore. In addition, our app and website contain a host of resources to help new and experienced users alike.

Support Centre

Visit the Site App Pro Support Centre to browse a wide range of topics that can help solve most common questions. Scan through by category, or use the search bar to hunt for the specific keywords relating to your problem.

Live Demos and Tutorials

More of a visual learner? No worries! Many of our Support Centre articles contain videos, or you can check out the tips and webinars we've uploaded to our YouTube channel.

Live Chat

For those more complex queries, try the live support chat function within the admin console. Not only can it direct you to relevant support articles, but you can connect with our team members too for that personalised touch.

Some of Site App Pro’s other features:

SWMS in Site App Pro

SWMS

Undertaking high-risk construction work? Site App Pro’s Safe Work Method Statement (SWMS) functionality has you covered. Whether you need to build a SWMS or manage one for your team, Site App Pro is the tool for you.

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New home screen icon

The Home Screen

The new Home Screen gives users a real-time view of actions that need attention. It also gives shortcuts to all the the key areas of the app: Check in or out of a site, log an incident, view new hazards, complete an induction, view new tasks on their To-Do list, cccess their engagement score and even add a profile picture.

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User Onboarding Icon

QR Code Onboarding

Use our seamless Mobile Onboarding to add Users and Contractors from the Mobile App. Add the user's details then get the user to scan the QR code to download the App and log them into Site App Pro. Your new Users and Contractors will be on-site and completing forms in minutes!

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User groups icon Site App Pro

User Groups

User Groups create personalisation and clarity to your Health and Safety by allowing you to assign forms to different groups of users. Create custom User Groups to segment the forms your team will see on their Mobile Device.

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User Engagement Score icon Site App Pro

User Engagement Score

The Engagement Score gives your users a score based on the way they’ve been interacting with Site App Pro. We’ll be monitoring - checking in & out, completing forms, acknowledging the hazard board, and more. Use the Engagement Score to celebrate your top performers and motivate the rest of your team to match their standards.

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Digital Hazard Board icon Site App Pro

Digital Hazard Board

We took the traditional site hazard board and made it digital. Our Hazard Board is live which means everyone checked in to your site is kept up-to-date with new hazards as they are identified. Hazard acknowledgment drives better health and safety engagement.

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Form building and scheduler icon Site App Pro

Form Builder and Scheduler

Take control of your health and safety forms with Site App Pro’s drag-and-drop form builder and scheduler.

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Toolbox talks in a matter of seconds with Site App Pro

Toolbox Talks

Make organising and recording toolbox talks a matter of just pressing a few buttons on your phone with Site App Pro.

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Site Inductions on Site App Pro

Site Inductions

With our fast site induction forms module, we’ve made it simple to create, modify, fill out and store all of your individual and team site inductions.

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Management reporting on Site App Pro

Management Reporting

Meaningful, evidence-based reports are vital for the smooth running of a business, and its ability to optimise or correct red flags.

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Geo Locate Your Workers on Site App Pro

Geo Location

With Site App Pro's geotagging features, you won’t just know who’s checked in to the site at any given moment, but how far they were from the location when they said they arrived.

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Corrective Actions on Site App Pro

Corrective Actions

Corrective actions are vital to the safe functioning of any job site, and Site App Pro makes it simple to identify, assign and complete any action that is required.

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Use Site App Pro offline with our offline functionality

Offline Functionality

We know you can’t always predict where the next job site will be, and internet connectivity is sometimes a luxury. So, we’ve built the Site App Pro mobile app to be able to operate offline.

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Contractor Management on Site App Pro

Contractor Management

Whether you’re working with suppliers, contractors or visitors coming to perform equipment maintenance, Site App Pro can manage their details on your behalf.

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See why our customers love Site App Pro.

Your support and online tuition has been excellent We are still setting up the app for our staff use, taken time but we are getting there!

Kevin @ Speedy Signs

Flexible and Easy to Use It is an amazing product that is so easy to use and has the flexibility to change to business requirements. An easy referral! Paperless is definitely the way to go.

Cliff @ Three Peaks NZ

Great service by the sales team. Storm is a legend. Always so helpful and fast to respond to inquiries. Set up my account and another client's account without any hassles at all. Great software is supported by a great team in the background.

Brian @ Otago Health Safety

“A great way to get Health and Safety documentation completed and keep everyone safe on sites.”

Rebecca King

“I like that there is the flexibility to create your own documents or amend existing documents for a more practical use for our business.”

Mark

“It is an amazing product that is so easy to use and has the flexibility to change to business requirements.”

Clifford Brown

Want to learn more?

Contact our team of friendly experts to book a 15-minute chat and we’ll walk you through the basics. Or, take Site App Pro for a spin yourself with a 14-day free trial! (No credit card required)

Try before you buy
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Support included